We learned last evening that Equifax, our credit reporting agency, had been hacked on July 29th and they have since been working with authorities to work through the situation. Our first priority is always serve our membership and that includes making you aware when incidents like these occur.
For new or existing members who may have further concerns about Equifax, we encourage you to visit the Equifax website, or contact them directly – they are offering both credit file monitoring and identity theft protection for one year for consumers impacted by this breach. The enrollment period ends on Tuesday, November 21, 2017.
Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted and to sign up for credit file monitoring and identity theft protection. The offering, called TrustedID Premier, includes 3-Bureau credit monitoring of Equifax, Experian and TransUnion credit reports; copies of Equifax credit reports; the ability to lock and unlock Equifax credit reports; identity theft insurance; and Internet scanning for Social Security numbers – all complimentary to U.S. consumers for one year. The website also provides additional information on steps consumers can take to protect their personal information. Equifax recommends that consumers with additional questions visit www.equifaxsecurity2017.com or contact a dedicated call center at 866-447-7559, which the company has set up to assist consumers. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern standard time.
In addition to the website and call center support, Equifax will send direct mail notices to consumers whose personal identifying information were impacted. As MCEC members, please continue to be vigilant of any potential scammers who may try to benefit from this breach.